Tyne & Wear Archives & Museums head office
Tel: (0191) 232 6789
Textphone: 18001 0191 232 6789
Stephenson Railway Museum, Middle Engine Lane, North Shields NE28 8DX
Tel: (0191) 200 7146
Textphone: 18001 0191 200 7146
Visit the Stephenson Railway Museum website
Tyne & Wear Archives, Discovery Museum, Blandford Square, Newcastle upon Tyne NE1 4JA
Tel: (0191) 277 2248
Textphone: 18001 0191 277 2248
Visit the Tyne & Wear Archives website
Press and Media enquiries:
Tyne & Wear Archives & Museums
Sheryl McGregor (part time hours, Monday to Thursday)
Tel: (0191) 277 2311
Tyne & Wear Archives & Museums and Stephenson Railway Museum
Alison Maw (part time hours, Monday, Tuesday, Thursday)
Tel: (0191) 277 2309
Great North Museum: Hancock
Tel: (0191) 277 2168
Arbeia Roman Fort, South Shields Museum & Art Gallery and Segedunum Roman Fort
Victoria Page (part time hours, Monday to Thursday)
Tel: (0191) 277 2170
Discovery Museum and Tyne & Wear Archives
Kate Fyall (part time hours, Monday, Tuesday, Thursday)
Tel: (0191) 277 2169
Laing Art Gallery
Samantha Brimer (part time hours, Tuesday to Thursday)
Tel: (0191) 277 1157
Hatton Gallery and Shipley Art Gallery
Tel: (0191) 277 2171
Donating items to the collection or bringing in items for identification
Please get in touch with us (via phone, email or letter) before bringing in your items to describe what you would like to offer, or what you need help with identifying. Send us a photograph if possible.
We’ll reply letting you know if your offer is something we can accept, if we need more information, if we cannot accept your offer or to arrange a time for you to bring your item in.
There are a variety of reasons that we may not be able to take your donation. We have a Collections Development Policy that we must use when making a decision.
Please note that unless there are compelling and legitimate reasons, hazardous objects and substances will not be accepted.
Tell us what you think
Tyne & Wear Archives & Museums (TWAM) is committed to delivering an excellent service to all our customers and service users, be they general visitors, our local communities, educational or outreach groups, academics, scholars, tourists, groups, stakeholders, sponsors or corporate clients.
Our aim is to continue to improve our service and standards and deliver an excellent customer experience. Dealing effectively with customer comments and complaints will help us to achieve our mission and commitment to delivering a world class service.